Terms of service
Last updated: October 2026
These terms apply to every order placed on jerzino.com (the "store"). By using the store or placing an order you agree to them. Please read them carefully.
1. Products
We sell football jerseys and related apparel in Fan and Player versions, in sizes S to 4XL. We do our best to display products, colours and details accurately, but small differences between photos and the delivered item may occur due to screen settings and production batches. Team names, crests and logos are used only to describe the products.
2. Prices and payment
Prices are displayed in your local currency and are confirmed at checkout. Payments are processed by PayPal; we never see or store your card details. Prices do not include import duties or taxes that your country may charge (see section 5). We may correct obvious pricing errors and, if an error affects your order, we will contact you before it ships and offer a full refund.
3. Orders
Your order is confirmed once payment is completed and you receive a confirmation email. We may decline or cancel an order, for example if an item becomes unavailable or a payment is flagged as fraudulent; in that case you receive a full refund.
4. Personalisation
When you add a name, number or patches, the item is made to order exactly as entered. You are responsible for checking the spelling and details. Personalised items cannot be returned or exchanged unless they arrive defective or different from what you ordered. We may refuse personalisation text that is offensive or infringes the rights of others.
5. Shipping, customs and delivery
We ship worldwide with tracking. Delivery usually takes 10–20 business days including processing, but times are estimates and may vary due to carriers, customs or peak periods. Customs duties, import taxes and handling fees charged by the destination country are the buyer's responsibility. Please make sure your shipping address is complete and correct; we are not responsible for parcels delayed or lost because of an incorrect address or refused delivery. More in our shipping information.
6. Returns and refunds
Non-personalised items can be returned within 30 days of delivery when unworn, unwashed and with original tags attached. See our return policy for the full conditions. This does not affect any statutory rights you may have under the consumer laws of your country.
7. Accounts
If you create an account, keep your login details confidential. You are responsible for activity on your account. We may suspend accounts that are used for fraud or abuse.
8. Intellectual property
The store's content, design and text belong to Jerzino or its licensors and may not be copied or reused without permission.
9. Limitation of liability
To the extent permitted by law, our liability for any order is limited to the amount you paid for it. We are not liable for indirect or consequential losses, or for delays caused by events beyond our reasonable control.
10. Changes and contact
We may update these terms from time to time; the version published when you place your order applies to that order. Questions? Email support@jerzino.com.